Set Up POP - Mac® Mail

For increased security, we recommend that you use our secure (SSL) servers, as detailed below. Note: If your internal system configurations require non-SSL ports, please see the "Email Server Settings" page for our full list of available servers and ports.

To set up Mac Mail for POP, perform the following steps:

1. Open Mac Mail. If this is the first time that it has been used, the Setup Assistant will appear. Otherwise, select “File” / “Add Account.”
2. If your operating system is Tiger, click the “Continue” button, and select "POP" from the "Account Type" drop-down menu.
3. Enter the following information:
    
   • Full Name—Enter your first and last name. This is the name that will appear in the “From” field of messages you send.
   • Email Address—Enter your entire email address (e.g., myname@mydomain.com).
   • Password—Enter the password for your email account.
4. Click the “Continue” button.
5. Enter the following information:
    
   • Account Type—Select “POP” from the drop-down menu.
   • Description—Enter a descriptive name for your mail account (e.g., Work Mail or Home Mail).
   • Incoming Mail Server—Enter the secure server name:
      
     secure.emailsrvr.com
   • User Name—Enter your entire email address (e.g., myname@mydomain.com).
   • Password—Enter the password for this account.
      

     

6. Click the “Continue” button.
7. Mac Mail will now attempt to detect the incoming server settings. If the “Incoming Mail Security” window appears, do the following:
    
   1. Check the “Use Secure Sockets Layer (SSL)” box.
   2. In the “Authentication” drop-down menu, select “Password.”
   3. Click the “Continue” button.
8. Enter the following information:
    
   • Description—This entry is optional. Enter a descriptive name for your mail account (e.g., Work Mail or Home Mail).
   • Outgoing Mail Server—Enter the secure server name:
      
     secure.emailsrvr.com
   • Check the “Use only this server” box.
   • Check the “Use Authentication” box.
   • User Name—Enter your entire email address (e.g., myname@mydomain.com).
   • Password—Enter the password for your email account.
      

      

9. Click the “Continue” button.
10. Mac Mail will now attempt to detect the outgoing server settings. If the “Outgoing Mail Security” window appears, do the following:
    1. Check the “Use Secure Sockets Layer (SSL)” box.
    2. In the “Authentication” drop-down menu, select “Password.”
    3. Click the “Continue” button.
11. When the setup process is done, you will see an “Account Summary” window that summarizes your connections. Click the “Create” button. 

Leaving a Copy of Messages on the Server
By default, when you download new messages using Mac Mail, your messages will remain on the hosted server for one week. After one week, they will be deleted from the server. This helps you to avoid exceeding your account’s storage limits. Follow the directions below to make changes to the default settings.

1. Select “Mail” / “Preferences.”
2. Click once on your account, as it appears in the “Accounts” list.
3. Click the “Advanced” tab.
4. Select the “Remove copy from the server after retrieving a message” check box, if desired.
5. If you selected the check box, click the drop-down menu to indicate when Mac Mail should remove your mail from the server. Or you can indicate that Mac Mail should remove your mail from the server when you move it from the Inbox into another folder.
6. Close the “Accounts” window.
7. Click the “Save” button.